Faq
FAQ
THE SPA Seijo Business Information
[Business hours] 10:00-23:00
Last check-in: 22:30 (30 minutes before closing)
[Closing days] Open all year round
[Parking lot] 227 spaces
[Morning bath] 7:00-10:00 (only open on weekends and holidays)
Morning bath Last check-in: 9:30
We answer frequently asked questions from our customers.
About facilities
- QCan I use only the dining area and relaxation facilities (body care, beauty treatments, thalassotherapy)?
- Our hotel has an admission fee, but if you only use the dining area and relaxation services (body care, beauty treatments, thalassotherapy), there is no admission fee.
- QDo I need to make a reservation to use the bedrock bath?
- There is no need to make a reservation.
If you would like to use this service, please go to the reception counter.
Please let us know.
- QAre the bedrock baths separated by gender?
- Available to women only.
About fees
- QCan I use a credit card?
- Yes, that is possible. We also accept transportation IC card payments and QR payments.
About business hours
- QDo I have to leave the facility by 10am if I want to take a morning bath?
- You can stay in the museum after 10:XNUMX a.m. by paying the regular admission fee.
However, please note that the morning bath fee will be charged once.
Please leave the building and go through the ticket gate again.
You need to check in.
If you enter before 9:30 a.m., you can enjoy the special morning bath rate.
- QWhen are your regular holidays?
- We do not have any fixed holidays. However, we may be closed once or twice a year for maintenance.
Regarding use by children
- QCan babies take a bath?
- Children under the age of 3 and children over the age of 3 who are still in diapers are not allowed to use the spa area (hot bath facilities).
- QCan children use the facility alone?
- Children up to 6th grade must be accompanied by a guardian.Children up to the third year of junior high school are not considered guardians.Regarding the use of children Parents and guardians are responsible for their use.
Additionally, girls of elementary school age and above are not allowed to enter the men's changing rooms or men's baths, and boys of elementary school age and above are not allowed to enter the women's changing rooms or women's baths.
Access and parking
- QIs there a parking lot?
- 227 cars can be parked. Parking is free for up to 2 hours when using this facility. Please be sure to present your parking ticket when paying. Any use outside of this facility will incur a fee. (Height limit: 2.3m)
About others
- QI have tattoos or fashion tattoos. Can I use the facility?
- We will not allow you to enter the facility.
- QCan I come empty-handed?
- During daytime business hours, you can come empty-handed.
Towels are included in the admission fee.
Shampoo, conditioner, and body soap are provided in the bathroom.
(Please note that the "Morning Bath" and "Night Discount" do not include a towel set in the price.)
- QIs it possible to bring in food and drink?
- Bringing food and drinks into the building is prohibited.
- QDo you have indoor wear?
- Rentals are available (330 yen).